Our Terms
Terms and Conditions
By visiting and using our website http://www.mgmmadagascarstones.com, you accept and agree to our terms and conditions including our disclaimer and privacy policy posted on the website.
The website Owner (or Manager, Company), reserves the right to amend or modify these terms and conditions in its sole discretion without notice and by using the website you accept those amendments. It is your responsibility to periodically check the website for updates.
Copyright disclaimer
All design, text, and images on our website, www.mgmmadagascarstones.com, are owned by MIARYS GEMS & MINERALS LLC, except as otherwise expressly stated. These materials may not be copied, reproduced, transmitted, displayed, performed, distributed, rented, sub-licensed, altered, stored for subsequent use, or otherwise used in whole or in part in any manner without the prior written consent of MIARYS GEMS & MINERALS LLC.
Shipping Policy
This Shipping Policy is applicable to all purchases made through the website www.mgmmadagascarstones.com, and it outlines the terms and conditions related to the shipping of orders. By placing an order on our website, you explicitly agree to abide by the terms described in this Shipping Policy as part of the overall purchase agreement.
Orders placed on the website are generally processed and prepared for shipment within a timeframe of 1 to 3 business days after the payment has been confirmed. The processing time may extend beyond this range during high-demand periods or due to unexpected events that could delay the preparation of orders.
After your order has been shipped, you will be sent a shipment confirmation email that includes your unique tracking number. This tracking number allows you to monitor the progress of your delivery by visiting the carrier's website and entering the number provided in the email.
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The delivery of your order will be carried out by a third-party carrier, which is responsible for the transportation and final delivery to the specified address. The selection of the carrier may vary based on factors such as location, delivery option chosen, and availability of the carrier's services.
Customers may be given the opportunity to select a preferred delivery option during the checkout process, which will influence the estimated delivery date and associated shipping costs. The choice of delivery option can include factors such as standard or expedited shipping, and each option will have corresponding timelines and prices.
The shipping charges for your selected delivery option will be clearly displayed at the checkout stage, allowing you to review and confirm the total cost before completing your purchase. These charges are determined based on the delivery option chosen and the destination of the order.
Damages
MIARYS GEMS & MINERALS is not responsible for any damages or loss of packages while they are being handled by the third-party carrier for delivery. However, we are committed to providing necessary assistance and support to the buyer in navigating and completing the claims process with the carrier.
Returns and Refunds
We offer a 30-day return policy from the date of purchase. If you are not satisfied with your product, you may return it within 30 days for a refund.
To initiate a return, please ensure that the item is returned in its original packaging, including the initial label, and accompanied by a proof of purchase, such as a receipt or order confirmation email.
To start the return process, please contact our support team at support@mgmmadagascarstones.com, who will guide you through the necessary steps. Our support team will provide detailed instructions on how to return the item.
Once we receive the returned package, our team will inspect it to ensure it meets our return requirements. Upon approval, we will process the refund, which may take a few business days to complete. The refund will be issued to the original payment method used for the purchase.
Reseller Permit
Miarys Gems & Minerals gives exclusive discounts and special offers to verified resellers. To qualify, applicant must submit valid Reseller Permit or Certificate ID on the Subscriber's Page.
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All submitted informations will be reviewed by the Miarys Gems & Minerals' team to verify eligibility. Once approved, the applicant will receive a confirmation email.
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Important Notes:
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Discounts and offers will only be applied to future purchases after approval is confirmed.
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Miarys Gems & Minerals reserves the right to reject submissions that are incomplete, expired, or deemed invalid.
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Reseller status must be kept current; expired documentation may result in the suspension of reseller benefits.
By submitting your information, you agree to these terms and confirm that all information provided is accurate and up to date.
If you have questions about your submission or reseller eligibility, please contact our support team at support@mgmmadagascarstones.com
Entire Agreement
These Terms and Conditions along with our Policies and Disclaimer constitute the entire agreement between you and us with respect to this website.For any questions, please contact us at support@mgmmadagascarstones.com.
